1. Free UK Delivery
We offer free standard delivery on all orders over £50. Orders under £50 are shipped at a flat rate of £2.99 within the UK.
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Free UK delivery applies automatically at checkout for qualifying orders.
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No hidden fees — what you see at checkout is what you pay.
2. Fast & Reliable Shipping
ChefTrolley partners with trusted UK couriers to ensure your orders arrive safely and promptly.
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Standard Delivery: 2–4 working days
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Express Delivery: 1–2 working days (available at checkout for an additional fee)
You will receive a tracking number by email as soon as your order ships, so you can monitor your delivery every step of the way.
3. Handling & Packaging
Every order is carefully packed with professional-grade materials to ensure:
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Knives, tools, and fragile equipment arrive undamaged
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Hygienic, secure, and eco-conscious packaging wherever possible
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Orders over £100 receive extra protective packaging at no extra cost
4. International Shipping (Coming Soon)
Currently, ChefTrolley ships within the UK. We are expanding internationally in the near future to serve professional chefs across Europe. Stay tuned for updates.
5. Delivery Queries
Our team at ChefTrolley is always ready to assist with any delivery concerns:
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Email: info@cheftrolley.com
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Response time: 24–48 hours
For urgent matters regarding your order, please include your order number in the subject line to help us respond faster.
6. Order Tracking
Once your order is shipped, you will receive:
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Tracking number
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Estimated delivery date
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Courier details
You can monitor your order online at any time for complete peace of mind.
7. Why Choose ChefTrolley for Delivery
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We are a chef-led brand, meaning we understand the urgency and care required for professional kitchen equipment.
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Every order is treated with the attention a professional chef expects.
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Free delivery over £50 ensures you get the tools you need without worrying about extra costs.
At ChefTrolley, we don’t just deliver products — we deliver professional kitchen experiences.